@Zover Hope your display starts working again soon. It’s not that customer service don’t care, they just cannot help you. Smart display problems are going on across all suppliers, there are so many generations and brands of meters and displays out there it is very hard to get the communication right for every situation.
@Zover True what you say, but the displays are disabled in a temporary way, and they will get remotely upgraded. In nearly all cases they did work when first installed. It is like having a computer that stops because it has not got the most recent upgrades, a lot of modern gadgets have these problems.
@Zover Best wishes to you with your new supplier. SP will charge you £30 per fuel to leave before contract ends, it is not fleecing, it is your decision to leave while in contract. Remember to take manual readings from your smart meter and send it to the new company because it will no longer transmit automatically. Some companies like Bulb will pay your SP exit fees.
@Davc It is fleecing you as they have offered you something that they know that they could not provide and then pretend that they could not understand what went wrong . If you acknowledge that you have made a mistake you should try everything to put that right, SP just seem to laugh it off and move on to ripping off the next customer
Scottish Power should be on Rogue Traders, because that is excatly what they are. Lure you into a contract, then can't deliver on it, only to shake you down afterwards when you want to leave. It's sick.