Using economy 7 meter. Heating/water heating only on during night as I have storage heating. Out during weekday and no one else in the flat
I joined scottish power over a year ago and they decreased my monthly payment by £5 based on my previous usage.
All my reading have been estimated because their is no one in during the day . I recently sent a meter reading in and my bill has trippled. I can not understand this. Has anyone else experienced this?
What has tripled? Is it the direct debit? If you have built up a debt through estimates they will increase the DD until the debt is paid off and then it will be reduced back to normal. Look at your bill and see how much you owe, and also check that the meter readings for day and night were entered correctly. Keep sending readings to avoid this again in future.
Hello Eddie, That is a strange comment, how did they know your old meter was faulty? and what do you mean by tripled, are you using 3X more kWh a week? Or do you mean your direct debit has gone up to pay off a debt?
My smart meter was installed in May 2018 and by July I had used 268 , by Sept I had used 680 and by Dec I had used 1868. And in Feb this year I was at 3411 , it now sits at 4011 and there have been no changes to my gas appliances. The strangest thing is the below are actual reading from pictures I took which I have proof off.
SP have advised that its possible my previous meter wasnt working correctly. Im bamboozled by this. How van my Feb reading below be lower than my Jan reading.
28/2 /19 1235
Hi Eddie, your message gives two different readings for Feb 2019, which is correct? Are you getting these readings direct from your gas meter or from the hand held display? The display might be showing kWh and your meter showing cubic metres. The real meter reading is always in cubic metres.