Hi Sharon, that is an awful experience, you need to read your electric meter and compare the reading with what is on your bill, it should be a lot lower. If the bill is a true reading there is something wrong with your installation.
Check the meter number on your bill (page 3) and make sure it matches your meter number.
Let us all know how it works out for you.
Absoluet jokes this is.
I work in data and insights and trending for analytics.
So they base the smart meter readings/payments/bills on previous 12 months of "non-smart meter" usage. So thats like comparing an expensive car against a cheap car, but your still paying for the expensive car because you haven't used the cheap car for 12 months.
I complained and asked the operator if this was a fair evaluation - all I got was "Government" mumbo-jumbo.
Now I cant uninstall the meter, and they have only increased my monthly payments by a small amount but in this day and age when my online satstics show that ver the 12 months i am almost getting close to the £0 balance in terms of debit/credit these energy companies still like to line their pockets at the expense of ours.
So thats like comparing an expensive car against a cheap car,
Being an IT expert you know that the meters record the same kWh whether they are smart or dumb. Your DD is to provide for next winter's consumption so the fact that we all have low consumption in the summer is only part of the story.
Hi Lynn, it is certainly odd that your DD has doubled. Check that you are not getting estimated bills, this does happen for new smart meter installations. If in doubt read your meters and phone in the readings. The DD amounts are also going up because of last winter's cold weather, assuming we will get the same again in 18/19. DDs also sometimes go up to catch up with an account in arrears, so it may not be the fault of your smart meters.