@Paddy00 Hey Paddy. You have gas. A use of 25kWh a day of gas is perfectly normal even though it is extremely high for electricity. Is there some muddle of your gas readings and your electricity readings? Don't use the IHD, go to your electric meter and your gas meter and take the separate readings. FYI electric readings are always in kWh, gas readings are in cubic metres (m3) and 1 m3 is equivalent to about 11.25 kWh. SP take your m3 reading and translate it to kWh in order to work out your bills. Gas readings are always given in m3 and they are billed as kWh, confusing, but it is a legacy of our Victorian past. All energy suppliers use m3 for meter readings of gas, it is a UK standard.
@Paddy00 Wow Paddy I have never heard of this. What brand of smart meter did they install for you, we can warn other people. Simple solution, fit LED bulbs not halogen and don't use dimmer switches. Plus get a refund from SP.
I have emailed them this morning, explaining, if i turn my lights off at the fuse box, my usage drops from 25-30kwh to 3!!!!
added some pictures, will keep you posted.
@Paddy00 That is really useful, An EDMI meter. The top part is the data modem made in Romania, and the bottom part is the electric meter made in Malaysia. The whole thing is the property of Scottish Power.
Unfortunately I cannot see the serial number because the security tag is hanging over it, is it B3-10A ?? or E5-10A it would be important to know.
Well done, I think you have cracked the problem, it's only a matter of getting SP to understand because the customer service people are not at all technical.