My existing SP contract ends soon so I have just switched today onto Super saver April 2019. I used Martin Lewis's Cheap energy club. Will be getting cash back for signing up. Will never trust SP to give me the best price again.
Why don't you just all vote with your feet and switch supplier?
Raised a complaint today
NOT TREATING EXISTING CUSTOMERS FAIRLY
lets see how it goes
Same for me. Two online comparison sites suggesting Super Saver April 2019 but my Scottish Power quote does not. Very annoying and so much time wasted.
Why do they not show this tarrif?
I have spent 0ver 1 hour waitinfg for phone to be picked up !!!
This is absolutely ridiculous, but sadly true of many companies these days.
I've also used uSwitch to get the Super Saver tariff, it's pretty easy assuming everything goes through as it should.
I was a little bit sneaky and went via TopCashback to uSwitch, which means you can get £28 cashback if you are a dual fuel customer, this goes some way towards covering the increase in price from my previous Online Fixed Saver tariff.
Thanks all, took the uswitch route after SP webchat confirmed what's going on.
Is there a case for missrepresentation on the web site? - Not really worried now until April next year :-)
Dad