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The incompetence continues

posted by Andi | 10 months ago
So whilst still waiting for SP to sort the gas account and numerous messages online with a representative and me trying to ensure that I will have some money in credit for the gas account when they eventually sort it out. (4 months and counting) what do I come home to today ????? A cheque from SP refunding the amount I am in credit.
Speechless !! They don’t know what the flipping heck they are doing
I am lost at where I go now. I can’t get one straight honest answer from anyone.
All I see is a large debt building to SP when I have done my utmost to ensure this doesn’t happen.
Furious, stressed and extremely p***ed off now
Anyone in the same boat got any suggestions?