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posted by rahman | A month ago
Re: Unable to enter meter readings on phone app or online
This is a perpetual problem that ScottishPower seem determined to ignore. The only solution is to make a complaint and then report your meter readings within your complaint letter or email. I’m one step away from uswitch and writing to the chief executive
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posted by trinitymick | 3 weeks ago
Re: Unable to enter meter readings on phone app or online
I can not get the app to enter my readings
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posted by Melb3633 | 3 weeks ago
Re: Unable to enter meter readings on phone app or online
My daughter passed away with a brain tumour so I am staying with my sister and family in East Ham for a while
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posted by Zking | 5 days ago
Re: Unable to enter meter readings on phone app or online
Hi, has anyone found out how to do this yet. I'm to a new customer and the app won't accept my readings just says error
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posted by ABeck16 | 5 days ago
Re: Unable to enter meter readings on phone app or online
Same here.
My welcome pack said to submit by 26th Oct. I'm thinking that could be it or a technical issue.
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posted by achowe | 5 days ago
Re: Unable to enter meter readings on phone app or online
Me too. Same thing. I'm transferring from Tonik who have gone bust
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posted by Tidgy | 5 days ago
Re: Unable to enter meter readings on phone app or online
I'm the same, though I did send them via email to them on 13th October so I'm assuming they are going by these submitted ones?!
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posted by Balls | 5 days ago
Re: Unable to enter meter readings on phone app or online

Me too. I am being transferred from Tonic and a reading is requested.

 

 

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posted by achowe | 5 days ago
Re: Unable to enter meter readings on phone app or online
Not a good start is it. I think I'll be switching once I have my credit balance refunded!
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posted by Parsnip | 4 days ago
Re: Unable to enter meter readings on phone app or online
Not great when it's a new company taking over and nothing works. The website is a mess too.