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posted by Freddie221 | 3 months ago
Re: Unable to enter meter readings on phone app or online
Suppose to be switching account since July but nothing yet plus direct debit is set up but not taken payments really bad used call back on customer services 4 hours later rung back then asked to press 1 and was cut off 😡

posted by Freddie221 | 3 months ago
Re: Unable to enter meter readings on phone app or online
Suppose to be switching account since July but nothing yet plus direct debit is set up but not taken payments really bad used call back on customer services 4 hours later rung back then asked to press 1 and was cut off

posted by brainy1 | 3 months ago
Re: Unable to enter meter readings on phone app or online
scottish power is spain power only nice to you when your giving them money

posted by MRZULU | 3 months ago
Re: Unable to enter meter readings on phone app or online
Good morning l am unable to enter the Gas metre readings am in the process of switching over from British gas and to be honest l have gone days without any Gas supply because every time l try to top they taking money for a standing balance of £69 which l am not responsible for may you please help...l don't mind working and having a plan with Scottish power can't stand British Gas ...l have young children and Elderly person during winter and these people don't have remorse to be honest...the current metre reading is "01071.602" l will Thank you in advance for your most favourable response. God Bless you...
Kind regards
Mathias Zulu

posted by LisaM | 3 months ago
Re: Unable to enter meter readings on phone app or online
Hi, I'm also currently in the process of switching and can't submit gas or electric meter readings.

posted by Davc | 3 months ago
Re: Unable to enter meter readings on phone app or online

@LisaM @MRZULU    New customers are asked to give the first readings direct to customer services, after that the internet reading service will work.  The phone number is 0800 027 0072.   email is    contactus@scottishpower.com  

SP do not read this forum, so you have to contact customer services.

posted by Bobstacey7 | A week ago
Re: Unable to enter meter readings on phone app or online