Has anyone else come across this?? I had an email this morning with an estimated bill... I never received an email requesting meter readings, in fact I wasn't expecting an invoice until early next month..? The last bill I paid was middle of December (2 months ago) as I get billed quarterly I should be paying every 3 months not two... anyone had a similar experience??
they say there is a glitch with the system but surely they employ some smart IT personnel who can fix it after 2 months. They have told me to ignore it and the correct billing will eventually take place. if you are on monthly cash payment give a meter reading on your due date, ignore the weekly estimates. You can verify this info if you can get through on the chat line.