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Unexpected bill
Has anyone else come across this?? I had an email this morning with an estimated bill... I never received an email requesting meter readings, in fact I wasn't expecting an invoice until early next month..? The last bill I paid was middle of December (2 months ago) as I get billed quarterly I should be paying every 3 months not two... anyone had a similar experience??
6
comments
Re: Unexpected bill
@Sarahd2004. A lot of people on quarterly bills are reporting more frequent billing. It looks like SP is trying to speed up cash flow to reduce their borrowing.
Re: Unexpected bill
These past 2 months I have been billed every 7 days yet my billing date is the 18th of each month.
This constitutes harassment and is unacceptable when people are trying to conserve.
Re: Unexpected bill
they say there is a glitch with the system but surely they employ some smart IT personnel who can fix it after 2 months.
They have told me to ignore it and the correct billing will eventually take place.
if you are on monthly cash payment give a meter reading on your due date, ignore the weekly estimates.
You can verify this info if you can get through on the chat line.
They have told me to ignore it and the correct billing will eventually take place.
if you are on monthly cash payment give a meter reading on your due date, ignore the weekly estimates.
You can verify this info if you can get through on the chat line.
Re: Unexpected bill
Hello;
Just like to know if my bills are supposed to be quarterly then why have I just received another bill this month after just struggling to pay one last month,regards
Mr P Parker.
Just like to know if my bills are supposed to be quarterly then why have I just received another bill this month after just struggling to pay one last month,regards
Mr P Parker.
Re: Unexpected bill
@parkerfly9 Usually a bill is raised each time a reading is sent in. If no readings then it will be quarterly.
Re: Unexpected bill
What DavC says is what seems to happen, with no warning that it is going to create a new bill and change your DD payment
