Please can I have my cold weather paymen, I did not get it last year & year before I'm now with you and should receive mine as I have brain dage along with severe liver disease but still manage day to day & live alone, Apart from my best friend, her name is Lucy & she's a little Yorkshire terrier lol . However I still need to speak to a real person as 1. I don't know how to take a metre reading on my s mart meter also, can't handle quarterly its just mayhem for my brain therefore I would like to go back on my metre so I know financially where I stand as I get easlly confused easily & short term memory is also query bad.
@LucyLou10 Go to Citizens Advice and ask them to help with the Warm Home Discount and your meters. We can't help you much in this forum if you can't read meters.
I have had Warm Home Discount for the last 5 years and have applied for this, this years £140 same as when it started in 2011. But in July 2021 Avro was still my power suppliers so I do not qualify with Scottish Power ( not with them in July 2021) unless ScottishPowerP step in. I think this will hit hundreds of thousands household this year as so many power suppliers were lost last year. Any help / advice would be good.
@lesliealan It has been unclear if WHD from collapsed suppliers would carry over to new suppliers. This has been such a chaotic year and it seems that many people lost their WHD when their supplier ceased trading. You could ask SP if they intend to honour carried-over WHD. Try 0800 027 0072.