I've spent another wasted day trying to get some help with WHD non payment with SP. This time 'Lee from Warrington ' told me they I had to phone DWP as it was because they haven't paid the grant to SP. He gave me a no, which did not connect! I asked him for an email /tel no of their customer care director. After asking why I wanted it said no he couldn't give me it. So very frustrating! I can not find another way of contacting anyone, other than the totally usless customer care line. Emails bounce back from the 'firstname.lastname@example.org' Any suggestions?