I have received a letter telling me that had been accepted for the Warm Home Discount and I supplied the proof of eligbility as requested. I have now received a letter telling me that I am no longer getting this allowance. Because I suffer from a form of COPD I spend a lot of time at home with the heating on during the winter months. Please can you investigate my case and reverse this decision.
Hi does anyone know when the discount might be paid as have heard by 31 March ( on website) but customer services say by the 31 May..... Could really do with it as have a little girl with complex disabilities / bad lungs and requiring extra heat to the tune of £300 this month kindest thanks
Hi, we have been awarded the warm home discount and recieved a letter telling us it would be paid to us by 31st March this is now April and we have not recieved it yet , anyone in the same situation as myself.
I have been told that I should have got the home warm discount as many more people with Scottish Power did not get there £140.00 through applying online. It even says you can do this online and brings up Warm Home Discount. I have been getting this every year, but because I did this online I never got this money voucher and after reading reviews many people never got it and changed supplier and now I have found out that other company's like British Gas Etc they all do it automatically and no need to keep applying and this is what Scottish Power should do as I'm 67 and on my own and was told by Citizens Advice that I should automatically get it due to my age any way. So I am going to contact OMBUDSMAN as this is wrong and that money was badly needed to help me as I have storage heaters and they cost lots of money to run.
I havent recievied my warm home discount and I got in touch with you months ago also last year I got it no problem .I have tried ring Warm home department but no answer as there not taking calls .