@Julie1974 There are two WHD schemes. The core group don't have to apply each year and get their money direct from the DWP.
The second group is administered by energy companies, this is the one that you have to apply for each year. The money is government money and when it is all allocated the energy companies close the applications, that is what has happened this year. Sorry to tell you this but this is how the scheme works. You can qualify for the core group if you have certain support benefits, details are on line.
I don't think any power company reminds the broader group it's up to us to remember. I've never received any reminders for it. Sorry to be bearer of bad news.
i only found out recenly about warm home discount and surprise surprise scottish power have closed applications even though am entitled like many others they could have at least informed there current customers so much for loyalty have even tried to chat with someone from scottish power and inpossible to get through have been using their online chat option and it been open for 3 days now interacting nobody seem to finish the chat you ask a question and lefting waiting then 15 hours later they respond by the time you realise they gone off chat and back again next day absolute rubbish customer care no help
@Michellelindsay There are two grants, one that DWP will send direct to you, and one that you apply to Scottish Power for. The SP one for winter 22/23 is not open for applications yet.
If you qualify for the DWP one they will tell you if you are correctly registered with them.