Please can somebody let me know when I will be getting the warm home discount applied as was told end of March now it is may I applied over the phone and the lady put my details through on the phone but I didn't recieve any email or reference number I am getting worried I won't recieve and I really could do with it as have a complex special need child that has bad lungs and needs extra heat and bathing to the tune of around 260-300 month please let me know if and when I might recieve we are in Cornwall kindest thanks
Sorry to hear that, but this is for customers to give advice to each other so there is not much we can do to help you. Go back to SP on the phone to try to speed up your payment. 0800 027 072
If you are a Scottish Power customer you will have an account number, it is on your bills, and also online on your account which you can see when you sign in - using the password and email you use for the Community.