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posted by grandee | 11 months ago
Re: Wrong Starting Meter Reading - How to Correct This
Same problem..Looks like I will be going to court also! What a nightmare company...
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posted by parfoxy | 10 months ago
Re: Wrong Starting Meter Reading - How to Correct This

I have the same problem. Supplied readings (both Night and Day) and assumed these would be used as the start readings after switchover. No chance-as the meter readings entered by SP bear no relation to my actual readings, giving over £100 discrepancy . I have emailed SP with all the details, and taken a photo of the latest reading, I never thought to do this at switchover as I assumed SP would honour my readings. I await confirmation from my previous supplier (SSE),it will be interesting to see what they come up with as I was visited by their meter man after the switch. I keep a spreadsheet of my usage, and read the meter regularly, my guess is that SP target older users (I supplied my age on the pretext that I may need help), thereby hoping that they will be able to 'get away with it'.