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add a name
Hi can anyone tell me how I add my wifes name to my account I assume they would have to speak with her to make sure its okay Thanmks in advance
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Top answer
Re: add a name
Hi, please call 0800 027 0072 to do this.
namemickeydee2018
mickeydee2018 Thanks for your help all sorted thanks again Doug
How to add a name
Currently, I have been waiting nearly an hour to try and establish how to add my partner to my bill.
It's a joke.
People have said that you need to call but can you not do this via e-mail as Scottish Power customer service on the phones is dreadful.
Thanks
Re: add a name
I’ve the added problem that my wife who’s named on the bill now has dementia so can’t give informed consent .Any ideas.?
Re: add a name
Sorry to hear that Eddy.
If you email contactus@scottishpower.com they will be understanding and add your name to the account. Make sure you quote name address and account number on the email and explain the situation.
Re: add a name
Hi, Die to the covid19 the help line as mentioned above is only for emergencies etc. I need to have my wife’s name added so how do I do that? I would appreciate if someone could reply soon as I need to get the bill as proof of id for an application I have to submit. Thanks
Re: add a name
@mohammed-wahdy It is very difficult to get that done right now. Mayby you could use your own SP bill together with a copy of your marriage certificate? If she is on the voting register you could use that also.
Re: add a name
I just phoned the 0800 number to add my mother-in-law's name who lives with us but was told that I cannot do so? Can you tell me why as all the other suppliers I had in the past didn't have this problem?
Re: add a name
@Bikash If you want to access your mother in law's account get her to sign in to her account and then you can manage it for her. I dont think you really want to add her name to your account, there is no point in doing that.
