Currently, I have been waiting nearly an hour to try and establish how to add my partner to my bill.
It's a joke.
People have said that you need to call but can you not do this via e-mail as Scottish Power customer service on the phones is dreadful.
Sorry to hear that Eddy.
If you email email@example.com they will be understanding and add your name to the account. Make sure you quote name address and account number on the email and explain the situation.
@mohammed-wahdy It is very difficult to get that done right now. Mayby you could use your own SP bill together with a copy of your marriage certificate? If she is on the voting register you could use that also.
I just phoned the 0800 number to add my mother-in-law's name who lives with us but was told that I cannot do so? Can you tell me why as all the other suppliers I had in the past didn't have this problem?
@Bikash If you want to access your mother in law's account get her to sign in to her account and then you can manage it for her. I dont think you really want to add her name to your account, there is no point in doing that.