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add a name

posted by beezerbill | 3 years ago

Hi can anyone tell me how I add my wifes name to my account I assume they would have to speak with her to make sure its okay Thanmks in advance

12 comments
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Top answer

posted by mickeydee2018 | 3 years ago
Re: add a name

Hi, please call 0800 027 0072 to do this.

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posted by beezerbill | 3 years ago
namemickeydee2018

mickeydee2018  Thanks for your help all sorted thanks again Doug

posted by Luke_McGibney | A year ago
How to add a name

Currently, I have been waiting nearly an hour to try and establish how to add my partner to my bill.

It's a joke.

People have said that you need to call but can you not do this via e-mail as Scottish Power customer service on the phones is dreadful.

 

Thanks 

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posted by eddie13 | A year ago
Re: add a name

I’ve the added problem that my wife who’s named on the bill now has dementia so can’t give informed consent .Any ideas.? 

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posted by Davc | A year ago
Re: add a name

Sorry to hear that Eddy. 

If you email contactus@scottishpower.com they will be understanding and add your name to the account. Make sure you quote name address and account number on the email and explain the situation.

 

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posted by mohammed-wahdy | 5 months ago
Re: add a name
Hi, Die to the covid19 the help line as mentioned above is only for emergencies etc. I need to have my wife’s name added so how do I do that? I would appreciate if someone could reply soon as I need to get the bill as proof of id for an application I have to submit. Thanks
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posted by Davc | 5 months ago
Re: add a name

@mohammed-wahdy   It is very difficult to get that done right now. Mayby you could use your own SP bill together with a copy of your marriage certificate?  If she is on the voting register you could use that also.

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posted by Bikash | 4 months ago
Re: add a name

I just phoned the 0800 number to add my mother-in-law's name who lives with us but was told that I cannot do so? Can you tell me why as all the other suppliers I had in the past didn't have this problem? 

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posted by Davc | 4 months ago
Re: add a name

@Bikash   If you want to access your mother in law's account get her to sign in to her account and then you can manage it for her.  I dont think you really want to add her name to your account, there is no point in doing that.