Hi @VICKERSDECR, we are unable to request for callbacks to be made through the Community we'd recommend you contact the customer service team. You can view our different contact details by following this link scroll to the bottom of the page, you will be presented with the call and email options:
Hi @peterplastic are you trying to reply to the notification email that lets you know you have received a reply on the Community? This is auto generated so it's not an email address we would be able to respond to. @Eilidh has given the details of how to email us above, have you tried this?
Guy said he worked for Scottish Power, since last Friday there was disruption in monitoring usage. He mentioned my business meter, never heard of them. Told him Scottish Power should know all about me, why anyone should be ringing me was suspicious.