Well, I just tried the firstname.lastname@example.org email address given and I received an "undeliverable" message saying it had been rejected "security or policy reasons" Wow Scottish Power has got this not allowing any customers to contact us down to a fine art!!!!
@franc Sorry no phone numbers, but I think you are looking at the hand held display. They are rubbish at prices and costs, they go wrong so often. The display really only has two uses, to alert you to high use, and to show your meter reading without going to the garage or under the stairs. Just ignore the money values. It is not your bill.