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posted by MrTiredout | A year ago
Re: viewing online bills and statements also complaints tracker
Thanks Davc. No that's not why I'm involving the ombudsman. I was managing the acc for my 100yr old father and SP abused him and persistently removed him from the Priority register for no reason. They wouldn't read his meters or take his care needs into account. He didn't want a smart meter and they have tried to force one on him. They just never got the power of attorney thing or made an effort to do so. It just made looking after an old man with dementia a lot more difficult than it need have in the last months of his life.
The account is not closed and I just registered myself on the priority register and submitted a DSAR request.
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posted by JRigby582 | A year ago
Re: viewing online bills and statements also complaints tracker
I also would like to view back dated statements dated from 28th November 2018. This is only twelve months ago, so what is there to hide?
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posted by Davc | A year ago
Re: viewing online bills and statements also complaints tracker

@MrTiredout   Sorry to hear that, it must be an awful experience.

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posted by GESL | 8 months ago
Re: viewing online bills and statements also complaints tracker
Why can't I view my statement on your website any more. Have you changed my account settings.
I believe i am approximately 300.00 pounds in credit, but as I can't view this you have me at an advantage.
Please can you correct this ?