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Online Account

Can we help you?

Would you like to:

Why manage your account online?

  • Pay your bill securely
  • Stay more in control of your payments with our Direct Debit Manager tool
  • Enter your meter readings - say goodbye to estimated bills
  • View your previous bills and energy use
  • See a detailed breakdown of your payment schedule
  • Update your personal details
  • Tell us you're moving home

Register or log in

Register today to set up an online account; or if you already have an account please log in.

Log In
Register now

Download the App

And with our new ScottishPower YourEnergy App, you can manage your account from your phone or tablet as well as from a PC. Stay connected - at home, on the go or wherever you are.

Online Account Rules

To keep your account safe and to get the most out of our service we recommend that you:

  • Enter your meter readings at least once every 90 days
    We need you to give us your meter readings at least every 90 days so we can provide you with accurate bills (you can do this more often if you want to though). We'll email you a reminder just before in case you forget. A meter reader will still call once a year, but only as a regulatory requirement.
  • Keep your email address up to date 
    As most of our communications will be by email, this is very important and don’t forget to add us to your safe senders list to avoid our messages going into your Spam folder.
  • Keep your email address and password secure 
    These are the login details for your account, so keep them secret and safe.

Having issues with your Online Account?

Updated by Laura | 3 Nov 17

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1 of 2 users found this helpful