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Refer a Friend Terms & Conditions

 

  1. The "Promoter" is ScottishPower Energy Retail Limited ("ScottishPower"), which has its registered office at 320 St. Vincent Street, Glasgow, Scotland, G2 5AD.
  2. The “Promotion” is a reward of either: (a) a £50 account credit (inclusive of VAT) for the Referrer and for the new Referred Friend based on a dual fuel switch (e. where the Referred Friend switches its gas and electricity supply from another provider(s) to ScottishPower); or (b) a £25 account credit (inclusive of VAT) for the Referrer and the new Referred Friend based on a solus fuel switch (i.e. a switch of either gas or electricity), (as applicable, a "Reward").
  3. A Reward will only be due where: (i) the individual referring the friend is an existing gas and/or electricity ScottishPower customer at the date of the referral ("Referrer"); (ii) the individual that is referred by the Referrer ("Referred Friend") is not an existing gas and/or electricity ScottishPower customer e.g. receives gas and/or electricity from a ScottishPower competitor (for clarity, an individual will be considered an existing gas and/or electricity ScottishPower customer where the Referred Friend selects a new tariff at the end of a fixed term tariff and if an individual becomes a new ScottishPower gas/or electricity customer following a home move at properties already supplied by ScottishPower); (iii) the Referred Friend utilises the Referrer’s unique link via the dedicated ScottishPower Refer a Friend webpage; (iv) the Referred Friend applies to become a ScottishPower gas and/or electricity customer through the ScottishPower website https://www.scottishpower.co.uk/ (e. excluding any telesales applications or broker channels) ("Application"). For clarity, the Promotion is not applicable where either the Referrer or Referred Friend is on or chooses to be supplied in relation to ScottishPower business customer sales or ScottishPower boiler care or remote heating control sales; and (v) the Referred Friend successfully completes their switch to ScottishPower and comes on to supply as a ScottishPower gas and/or electricity customer ("Come on Supply"), e.g. there is no cancellation to the switch prior to the Referred Friend’s Come on Supply.
  4. Subsequent purchases of ScottishPower’s services made by a Referred Friend in addition to a dual or solus fuel switch will not entitle the Referred Friend or Referrer to a further Reward.
  5. The Promotion will close on 31st August 2019.
  6. The Referrer and the Referred Friend(s) must be aged 18 years or over and must be legal residents of Great Britain.
  7. The Referrer and their Referred Friend must not have the same email address or postal address. Only one Reward is available per household for any Referred Friends under this Promotion. If the same Referred Friend is referred by more than one Referrer, only one Reward shall be available, and it shall be allocated to the Referrer whose unique link is first used.
  8. There is no cost for completing the details on the ScottishPower Refer a Friend webpage.
  9. Rewards are not transferable and may not be exchanged for cash, auctioned, traded, bartered or sold.
  10. Where a Reward is due in accordance with term 3 above, the Referrer and Referred Friend will be informed when they receive the next bill, which shall show the applicable credit (exclusive of VAT). Eligible Rewards will be credited approximately 4 weeks after the Referred Friend’s Come on Supply. This timetable will only be delayed where ScottishPower is investigating an Application in accordance with term 11 or where inaccurate information has been provided.
  11. ScottishPower reserves the right to: (a) verify the qualification of the Referrer and the Referred Friend for the Promotion; and (b) to reject any Application that appears to be incorrect or fraudulent e.g. system gaming.
  12. ScottishPower accepts no responsibility for any inaccurate information provided by either the Referrer or the Referred Friend, which results in any Reward not being delivered. In particular, ScottishPower will not be responsible for an invalid email address or other problems relating to any delay to the delivery of or non-receipt of emails, including the effect of spam filters.
  13. Where it is required to do so in order to comply with law, regulatory requirements or regulatory guidance, ScottishPower reserves the right to amend these terms and conditions at any time, and to withdraw the Promotion at any time in each case without prior notice. In the event that ScottishPower becomes aware that there has been material gaming of the promotion rules beyond the control of ScottishPower which makes it necessary to withdraw the Promotion, it shall place a notification on its website. This will not prejudice those that are eligible and that have qualified prior to being notified that the Promotion will be withdrawn.
  14. Both the Referrer and the Referred Friend must accept these terms and conditions to participate in the Promotion. A copy of these terms and conditions will be maintained on the dedicated ScottishPower Refer a Friend webpage.
  15. Both the Referrer and Referred Friend will: (a) observe and act in accordance with these terms and conditions; (b) not redeem the Reward or do anything which might adversely affect ScottishPower’s reputation or business; and (c) provide ScottishPower with accurate information and ensure that all details that ScottishPower holds about a Referrer or Referred Friend are up to date.
  16. If a Referrer provides a unique link to a Referred Friend by an electronic message, the message must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members. By submitting such a message, the Referrer represents that he/she has the prior consent of the Referred Friend. Each Referrer will comply with applicable law in relation to the message it sends to each Referred Friend.
  17. Promotion or mass email distribution of a unique link in a manner that would constitute or appear to constitute unsolicited electronic messaging or "spam" is expressly prohibited and may be grounds for immediate termination of the Referrer's account and deactivation of the unique link.
  18. ScottishPower reserves the right to suspend a Referrer’s unique link at any time should ScottishPower determine that the Referrer is acting in breach of these terms and conditions. If ScottishPower suspends a Referrer’s unique link, the Referrer would not have the right to receive any Rewards.
  19. If a Referrer or Referred Friend attempt to circumvent any of the terms or conditions by attempting to create a new ScottishPower account, ScottishPower reserves the right to terminate any existing accounts. Upon such termination, a Referrer will no longer be able to use the unique referral link or access any Rewards. If, at that stage, either a Referrer or Referred Friend is still in credit of any Rewards which have yet to be redeemed, Scottish Power reserves the right to suspend either the Referrer or the Referred Friend’s ability to redeem such Rewards and to debit the account by the value of the Reward.
  20. Both the Referrer and Referred Friend agree to indemnify ScottishPower for any claims or legal proceedings that may be brought against ScottishPower and for any loss or damage ScottishPower may suffer or incur as a result of either a Referrer or Referred Friend’s breach of these terms or conditions, in particular against any liabilities, costs and expenses it incurs as a result of any unlawful messaging.
  21. ScottishPower’s liability for all losses under these terms and conditions (subject to term 23 below) is limited to the greater of: (i) the equivalent monetary value of Rewards received by either a Referrer or Referred Friend; or (ii) £100.
  22. Subject to term 23, Scottish Power will not be liable for any loss of profit, loss of opportunity or loss of anticipated savings or for any consequential, special or indirect loss.
  23. ScottishPower does not exclude or limit in any way our liability where it would be unlawful to do so, including for death or personal injury arising as a result of our negligence or for fraud or fraudulent misrepresentation.
  24. The Referrer and Referred Friend agree that the above liability provisions are reasonable in all the circumstances, especially in light of the fact that the terms only extend to facilitating receipt of the Rewards.
  25. ScottishPower shall be relieved of its obligations in the event of circumstances outside its control (e.g. prohibitive regulation).
  26. Each party acknowledges and agrees that these terms contain the whole agreement between the parties and that there has been no reliance upon any oral or written representations made.
  27. If the Referrer or the Referred Friend’s serviced property is in Scotland, these terms shall be governed by Scots law and shall be subject to the exclusive jurisdiction of the courts of Scotland. If the Referrer or the Referred Friend’s serviced property is in England or Wales, these terms shall be governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Updated by ScottishPower | 24 Jun 19

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