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Basic Variable Tariff – FAQs

Who is eligible for the Basic Variable Tariff?

To be eligible for the Basic Variable Tariff, you or someone in your household received or will receive a payment under the Warm Home Discount Scheme from ScottishPower in the applicable Scheme Years below:

  • Scheme Year 6 (23rd July 2016 – 31st May 2017) – eligible until 31st March 2019
  • Scheme Year 7 (1st June 2017 – 31st March 2018) – eligible until end of Scheme Year 8 or end of price cap (whichever is earliest date)
  • Scheme Year 8 (date tbc) – eligible until end of Scheme Year 8 or end of price cap (whichever is earliest date)

Why has Ofgem introduced a price cap for customers who received a Warm Home Discount payment?

The energy regulator Ofgem has decided to extend the price cap that currently applies to customers with prepayment meters.  The price cap will protect customers who may be less able to shop around for their energy and may be paying more for their energy than they need to.  It will apply to customers on Standard Variable and other tariffs that you may default to, who receive the Warm Home Discount.

Who decides the price cap?

Ofgem is responsible for setting the prices for this cap and energy suppliers can change their prices within the cap but cannot charge more than the cap for gas or electricity.

How often will this price cap be reviewed?

It will be reviewed again in April and October each year while the cap is still in place. Ofgem will decide how long the cap will be in place for – we will let you know if the cap is being removed and tell you what this means for you.

What happens if I no longer receive the Warm Home Discount?

You may still be eligible for the Basic Variable tariff. However, if you’re no longer eligible, we can transfer you to another tariff on the same payment method. We’ll let you know in advance and will outline the impact to you and the options available to you.

Can I move to another ScottishPower tariff?

Yes, you can move between any of our tariffs without paying exit fees - simply visit www.scottishpower.co.uk/changemytariff/  or contact us

Updated by Eilidh | 16 Jan 18

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