Welcome to the community
Simply ask, learn and share
cancel
Showing results for 
Search instead for 
Did you mean: 

Current Customers Tariff Ending

Is your tariff coming to an end?

Here's what happens next

We'll be in touch by email or letter around 6 weeks before your tariff ends. We'll let you know what happens next, and help you choose our best available deal for you. If you are an online customer, we'll also post a message on your online account inbox, to let you know about the next steps. Please see the table below for further information.

Tariffs ending

End Date

Tariff

Action

30th April 2019

Basic Fixed April 2019
Basic Fixed April 2019 Online
Exclusive Fix April 2019
Fix Your Energy April 2019
Help Beat Cancer Fix and Save April 2019
Help Beat Cancer Fix and Save April 2019 Online
Help Beat Cancer Fixed Price Energy April 2019
Help Beat Cancer Fixed Price Energy April 2019 Online
Help Beat Cancer Fixed Price Energy April 2019 v2
Help Beat Cancer Fixed Price Energy April 2019 v2 Online
Help Beat Cancer Fixed Price Energy April 2019 v3
Help Beat Cancer Fixed Price Energy April 2019 v3 Online
Help Beat Cancer Fixed Saver April 2019
Help Beat Cancer Fixed Saver April 2019 Online
Online Exclusive Fixed April 2019
Online Fix and Save April 2019
Online Fix and Save April 2019 v2
Online Fixed Price Energy April 2019
Online Fixed Saver April 2019
Price Secure April 2019
Price Secure April 2019 Online
Saver Fixed April 2019
Saver Fixed April 2019 Online
SMART Energy April 2019 Online
Super Saver April 2019
Super Saver April 2019 v2

 

Your tariff ended on 30th April 2019. Unless you’ve selected another tariff, or switched supplier, we’ll move you automatically to our Standard tariff from 1st May 2019.

You can change your tariff here.

 

31st May 2019

Basic Fixed May 2019 Online
Exclusive Fix May 2019
Online Exclusive Fixed May 2019
Super Saver May 2019
Super Saver May 2019 v2

Log in to your online account or refer to your recent email from us to find out what happens next.

 

30th June 2019

Help Beat Cancer Fixed Price Energy June 2019
Help Beat Cancer Fixed Price Energy June 2019 Online
Help Beat Cancer Fixed Saver June 2019
Help Beat Cancer Fixed Saver June 2019 Online
Help Beat Cancer Fix and Save June 2019
Help Beat Cancer Fix and Save June 2019 Online
Super Saver June 2019
Online Fix and Save June 2019
Online Fix and Save June 2019 v2
Online Fixed Price Energy June 2019
Online Fixed Price Energy June 2019 v2
Online Fixed Saver June 2019
Online Fixed Saver June 2019 v2

We’ll contact you approximately 6 weeks before your tariff ends.

You can change your tariff here.

 
Change your tariff

If you don’t chose a new tariff, or change supplier, when your tariff comes to an end we’ll automatically transfer you to our Default tariff

Manage your account online

If you don't have an online account with us, we'd recommend registering to ensure you receive the latest information on your account.

Register now

I can't find my letter or email - what should I do?

Email: 
Please check your junk/spam folder. If you still can't locate it log in to your online account to see a message from us detailing what happens next.

Letter: 
If you have received your letter but can no longer find it, please contact us .

Updated by ScottishPower | 20 May 19

0 of 2 users found this helpful

Related articles