Our tariffs

We want to make your energy choices clear and simple - and we want all our customers to get a fair deal. So we've made choosing your tariff and joining us as easy as possible. Find our best deal for you We have four simple tariffs, making it easier to help you find our best deal for you. It only takes a few minutes to compare our tariffs online and if you want to move to a different ScottishPower tariff later on, you can. Change your deal when you want, for free. Get a quote now Current tariffs You can view our currently available tariffs on our gas and electricity page See tariffs Change your tariff Are you on the best deal or cheapest product? You can change tariff at any time without paying an exit fee. If you're already an online customer   click here to change your tariff. If you don't manage your account online you can   register here. Change your tariff Are you a current ScottishPower customer? You can   view all tariffs no longer on sale. Or check if your current ScottishPower tariff is coming to an end soon, and find out what you need to do next. View tariffs ending Want to switch to ScottishPower? Find out how to switch to ScottishPower Switch Energy Efficiency For information on smart meters and how to be more environmentally friendly, see our energy efficiency section. Energy efficiency  

Why should consumers trust it? The Guarantee has been developed by suppliers working with Government and consumer bodies Signatories of the Guarantee have their performance against its standards relating to the commitments regularly scrutinised to ensure compliance Applications are vetted by an Independent Chair of the Governance Board which Government and Citizens Advice are invited to attend. What is it? The Guarantee is a set of 10 commitments developed by energy suppliers who are signatories, to promote: customer confidence in the switching process customer understanding of the switching process customer willingness to switch. The Energy Switch Guarantee commitments All energy providers use the same wires and pipes, therefore your energy supply will not be interrupted. The switching service is free. The switch will take no more than 21 days from the date your new provider receives your completed application. Your new energy provider will not need to visit your home to complete the switch unless you agree otherwise. Your new energy provider will arrange the switch, including contacting your current provider to let them know you are leaving. Your new energy provider will send you details of your new energy supply agreement for you to check and you will have 14 days to change your mind. If you cancel in this time, you will stay with your current provider. Your new and current providers will work together to make sure you are not charged twice for the same energy. If there are any problems making the switch, your new provider will contact you as soon as possible and will be responsible for putting the matter right. Following the switch your current provider will send you a final bill no later than six weeks after the switch. If your current provider owes you any money, they will refund this to you no later than 14 days after sending you the final bill. Why is it required? Despite there being many suppliers offering a host of products, services and prices there are many customers who have never switched supplier. The Guarantee aims to provide reassurance to customers to enable them to engage confidently in the switching process. Why would a supplier sign up? Customers, particularly those who have never switched before due to concerns or uncertainty around the switching process, will look to switch to suppliers that are signed up to the Guarantee. The Guarantee Administrator works with energy switching sites to increase consumers’ awareness of the Guarantee. How do I find out more? Visit   www.energyswitchguarantee.com

Want to Switch to ScottishPower? Switching to us is a simple 3 step process and should take about 3 weeks to complete. We’ll keep you informed of your progress by e-mail or letter. But you can also track your switch anytime using your Welcome Tracker in your Online Account. Step 1: Switch underway We’ll send you a welcome letter in a few days with information about your new ScottishPower account as well as your contractual and tariff information. We’ll estimate your supply start date. If you’re switching both gas and electricity, these may progress at slightly different speeds. Remember you can track your switch at any time through your   Online Account. We’ll set up your Online Account where you can track your switch and, in one handy place: see your account and tariff information, give us your opening meter reading and view the documents we’ve sent you Log into your   Online Account   using the username and password we’ve emailed you or   Register   for an online account using your account number, postcode and an email address. If you have a prepayment meter, we’ll send you a new key for your meter. Please use the credit on your existing key before you use the new one. Step 2: Meter reading required We’ll ask you for meter readings around 5 working days before we start supplying you with gas or electricity, and you can submit these through your   Online Account   or by calling our free, automated 24hr service on 0800 027 5002. We need these meter readings to set up your ScottishPower account accurately. We’ll also send these readings to your previous supplier so they can send you their final bill. How to read your meter Step 3: Switchover complete We’ll let you know once your switchover is complete. You’ll be able to continue to manage your account online. You can enter your meter readings, view your bills, change your tariff, see your energy consumption and payment history, view all the documents we’ve sent you and find out about ways you could save energy. You’ll now be able to enjoy all the benefits of being a ScottishPower customer. Find out more about   YourExtras. ScottishPower supporting simpler, faster switching Read about the the   Energy Switch Guarantee