Want to Switch to ScottishPower?
Switching to us is a simple 3 step process and should take about 3 weeks to complete.
We’ll keep you informed of your progress by e-mail or letter. But you can also track your switch anytime using your Welcome Tracker in your Online Account.
Step 1: Switch underway
We’ll send you a welcome letter in a few days with information about your new ScottishPower account as well as your contractual and tariff information.
We’ll estimate your supply start date. If you’re switching both gas and electricity, these may progress at slightly different speeds. Remember you can track your switch at any time through your Online Account.
We’ll set up your Online Account where you can track your switch and, in one handy place:
see your account and tariff information,
give us your opening meter reading and
view the documents we’ve sent you
Log into your Online Account using the username and password we’ve emailed you or Register for an online account using your account number, postcode and an email address.
If you have a prepayment meter, we’ll send you a new key for your meter. Please use the credit on your existing key before you use the new one.
Step 2: Meter reading required
We’ll ask you for meter readings around 5 working days before we start supplying you with gas or electricity, and you can submit these through your Online Account or by calling our free, automated 24hr service on 0800 027 5002.
We need these meter readings to set up your ScottishPower account accurately.
We’ll also send these readings to your previous supplier so they can send you their final bill.
How to read your meter
Step 3: Switchover complete
We’ll let you know once your switchover is complete.
You’ll be able to continue to manage your account online. You can enter your meter readings, view your bills, change your tariff, see your energy consumption and payment history, view all the documents we’ve sent you and find out about ways you could save energy.
You’ll now be able to enjoy all the benefits of being a ScottishPower customer. Find out more about YourExtras.
ScottishPower supporting simpler, faster switching
We want to make your energy choices clear and simple - and we want all our customers to get a fair deal. So we've made choosing your tariff and joining us as easy as possible.
Find our best deal for you
We have four simple tariffs, making it easier to help you find our best deal for you. It only takes a few minutes to compare our tariffs online and if you want to move to a different ScottishPower tariff later on, you can. Change your deal when you want, for free.
Get a quote now
You can view our currently available tariffs on our gas and electricity page
Change your tariff
Are you on the best deal or cheapest product? You can change tariff at any time without paying an exit fee. If you're already an online customer click here to change your tariff. If you don't manage your account online you can register here.
Change your tariff
Are you a current ScottishPower customer?
You can view all tariffs no longer on sale.
Or check if your current ScottishPower tariff is coming to an end soon, and find out what you need to do next.
View tariffs ending
Want to switch to ScottishPower?
Find out how to switch to ScottishPower
For information on smart meters and how to be more environmentally friendly, see our energy efficiency section.