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Change over problems with British gas & Scottish power

posted by Tonydidit | A year ago

I have recently changed supplier from BG to SP but am still getting estimated bills from British Gas. I thought Scottish power were supposed to tie up all loose ends and make it a trouble & problem free change over.How do I get in touch with SP as there is no email adress and I dont have the ability to use an app ?

2 comments

posted by Davc | A year ago
Re: Change over problems with British gas & Scottish power

@Tonydidit   You are correct SP should do all the communication. There can be a time delay for BG to get the correct readings because of the Christmas and New Year holiday. You can speak to SP on 0800 027 0072 to check the progress of the change over.

posted by DoreenBridson | 3 months ago
Re: Change over problems with British gas & Scottish power

I have had an email from British Gas saying  you need to contact them regarding changeover to Scottish Power. Also I have

a Smart meter but it was not compatable with BG.  Also I am entitled to warmhome discount because my daughter has 

Downs syndrome, severe learning difficulties and a heart condition.

Please advise

Regards Doreen Bridson.