A new price list is available dated April 18, the first price incrrease since Sep 17. In my area the price increase was 7% electricity and 8% gas, still cheaper than a fix deal but not such a big difference now. Prices are given here and include VAT at 5%:
Just checked the info on the 31 March general price increase and it says the following about PowerUp:
...so when and how were we advised about the change in PowerUppricing?
I don’t understand. Direct Debit and Quarterly Cash. The packages can only be bought by pre paying. I suspect it is only the direct debit price which applies. I thought both sets of prices were the same until I saw your data.
The Apr 18 document says DD and the old Sep 17 says quarterly cash. Of course, neither is correct for PowerUp. Presumeably it should say purchase in advance by debit or credit card.
i am meant to get 30 days notice. SP have said this is incorrect dispite it on my tariff when i signed up. I am awaiting a deadlock letter which they have not provided and have closed my complaint even though it is not finished.