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Please help

posted by Mrst | 3 years ago
We have the app to control out heating on the iPad and my phkne. IPad is working fine. My phone will not connect to the thermostat . It justs saying it can't find it. I can be in the same room and nothing ? It just stopped one day and can't figure out why .
4 comments
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posted by Davc | 3 years ago
Re: Please help

Hi, controlling your thermostat (is it on Hive?) is a Wifi problem. Like all computer problems try turning the phone completely off by holding the power button for 10 seconds and then turn it on again, it might help.

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posted by Tracy72 | 8 months ago
Re: Please help
Due to losing my job I have been left destituct I have had to use food bank for food fo me and my daughter my electric is lower than £1 and no emergency my gas is the same
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posted by Davc | 8 months ago
Re: Please help

@Tracy72   Sorry to hear all that, you can get help from the job centre for benefits, and Citizens Advice for managing the power bills.  Good Luck. 

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posted by godders097 | 6 months ago
Re: Please help
I am a new customer Paul Godfrey no6 slade close OTTERY st Mary ex111sy . I have sent my gas and electric readings last Friday on line but can’t see them imputed. Also when will my 1st direct debit come out? Paul