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I'm on Power Up.
I recently received an email as warning for a credit default.
I opened my app and it appears I still got days left for both gas and electricity.
Why there is this discrepancy?
If I wasn't opening the email, I would have been in trouble for your mistake.
Attached you can find proofs.
I have the same issue and the Scottish Power 'support' team is like how a rope supports a hanging man!