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posted by Lynnell | 3 weeks ago
Re: what rates am i on?
Your post is 9 months old - and obviously nothing has changed - I have opened everything there is to open and have come across no reference as to WHAT MY TARRIFF IS!! Lots of nice graphs showing my consumption and how much I have used and paid, but nothing about what the tariff and standing charges are. How can I tell if I'm getting a good deal when renewing if I don't know what I'm currently on!.. I'm bored now, tomorrow I'm going to switch, I don't care if it costs more, how can you trust a company that won't provide easy access to basic information.

posted by Davc | 3 weeks ago
Re: what rates am i on?

@Lynnell  Yes it is hard to find. Your bill is the answer. Page 2 shows which tariff you are on and your annual kwh usage. The Page 3 calculation shows the p/kwh and standing charges.

To check other tariffs you have to fill out a form on the Our Tariffs page on line.