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App won’t let me login
Hi can anyone help please, I've tried to login in to my app today to top up my smart meter but it says username or password are incorrect yet I can log in my account online. I've uninstalled and installed app again and even tried to reset password through app yet I don't get a link in my email to do this even though it says it's been sent.
Is anyone else having issues with login??
Thanks
Is anyone else having issues with login??
Thanks
8
comments
Re: App won’t let me login
This is what is happening to me just now. How did you resolve this.
Re: App won’t let me login
I logged out for 24 hours and thought if it doesn't let me log in after that I'd call, but it did 😀 I hope yours just fixes itself like me.
Re: App won’t let me login
Thank you once I updated my app it worked fine
Re: App won’t let me login
Re: App won’t let me login
I forgot the email I signed on to ScottishPower the app won’t let me sign in with my usual email
Re: App won’t let me login
I was registered once, but I changed the operator, I'm in Scottish Power again and now when I try to enter the account number, it shows that I am already registered. Why is it like that? Do I have the same account number as the old one?
Re: App won’t let me login
I have for got email and password can we reset it
Re: App won’t let me login
