Can someone please help me.
I was contacted by Scottish power regarding a smart meter, on the phone they advised me it would cost 12 pound a month for 24 months or 80 pound upfront then 5 pound a month for 24 months.
I then emailed and they said there is no charge for a smart meter, I've been trying to find out by all they keep asking me is what is the problem with my smart meter, but I don't have one! I'm trying to find out the cost.
Can anyone please let me know?
Hi @Ryan0306, I have altered the title of your post slightly, just in case anyone else has a similar question.
It sounds like what you may be referring to is our Connect product, which allows you to control your heating remotely via your smartphone. It may make more sense once you see the pricing on the page here: https://www.scottishpower.co.uk/connect/
A Smart Meter is installed free of charge and the ongoing cost (which is very small) will be covered in the standing charge that is already included in your energy tariff. You can see more information on this topic on our Smart Meter FAQ's here: https://www.scottishpower.co.uk/energy-efficiency/smart-meters/faqs#fifteenfaq