Has anyone else tried to stop Actavo from continual stalking? I have repeatedly told Scottish Power and them that I do not want a smart meter. I have put in numerous complaints, and yet they still continue to text me to say they are in my area and will be round to fix a meter. My specific complaint to Scottish Power was that I do not want one, and they responded by saying, we are aiming to fit everyone with one. Precisely the opposite of what I want. Ironically even if I did want one, it is not possible to get through to Actavo on the phone; like Scottish Power, they just keep you hanging on, despite the fact my call is important to them!
By continually declining, I’ve not been bothered recently.
I will not accept a smart meter until obliged to do so by legislation.
I simply don’t see the benefit to the consumer.
I hve just been hit with a mail shot from Scottish Power telling me that my instllation for Smart Meters is iminent, i am not happy with this tactic, i too have viewed Ofgems Advice and it is not compulsory to have them changed, but no where on their literature does is say that, or offer an opt out tick box.
when/if it becomes legislation i *concede, but i strongly object to any data that this supplier gains from me 'go loose' to any source they choose.
*Measures will be in place to stop buisnesses just exposing data by legislation, at the moment they do as they please anyway.
If anyone knows who to contact to stop them 'forcing their will' against mine, please let me know.
Hello all, Scottish Power have finally rang and said that they will stop Actavo pestering me. To be fair to Scottish Poser, although I don't approve of their tactics, they are being put under pressure, as they will apparently be fined if all their customers aren't changed over by 2020 or whenever. Though I doubt if that will ever be actually carried through. Not even sure if it is the UK government who is behind this either, it seems to be a Europe wide operation. However the UK is the only country that is making the individual companies do the work. In the rest of Europe it is being carried out by one company and all the meters are identical, which stops this mad situation of the meters losing thier smartness' if you swap suppliers. This is the downside of privatisation.
Hi Juri, The smart meter programme is set out by the government and watched over by Ofgem. SP can be fined if they do not achieve their targets but the programme as a whole is so far behind schedule many people think Ofgem will have to lengthen out the target date.
Individuals have the right to refuse a smart meter, but that does not take away SP's need to achieve the target. Many consumers are unwilling to accept a smart meter until it can be used with whoever the provider is, the smart meters at the moment are fixed to the installer's system and do not work as a smart meter if you change supplier.
The idea is that smart meters will eventually charge cheaper rates at times of peak supply and so even-out demand and give better management of the supply system.
I have had "Smart meters" for some time and still get estimated bills. The Smart meters do not seem to work at all and cause more problems than they solve. I have requested three times that they are read the meters at the most frequent interval but nothing changes, they have not been read for 50 days or more. The information on the screen is totally unreliable. The government says I can use them to save on power, how when they do not work? I was more in control with a manual meter, and now cannot change supplier, what a mess !!!!!