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Re: IHD not displaying any electricity readings
@KayPnuts has the solution to in-house-display (IHD) only showing gas usage, and the electricity meter not sending its reading to ScottishPower (SP).
It is relativly expensive to send someone out to re-enter the home-area-network (HAN) settings, such as paired devices; compared to getting their customer to send the readings online.
The modem attached to the electricity meter, collects meter reads from the other meters over HAN, the modem sends these readings to SP over the Capita Smart DCC the mobile phone network.
Energy unit prices are sent from SP over DCC network to the modem, the modem sends them to the IHD over HAN.
Meter software updates are sent from DCC, over DCC network to the modem, then to the meters over HAN. Although the electricity meter has a wired data serial port and power connection to the modem.
Re: IHD not displaying any electricity readings
I think most smart electricity meters have 2 or 3 tariffs built in. I guess they could be used dumb like old Economy 7 (cheaper electricity units from 12 midnight to 7 am, black meter for all units, white meter for only night-time units).
Before smart appliances are commonplace, the IHD budget display may imply it is a good time to turn on the immersion-heater, alternatively it is not a good time to do the tumble-drying. When my IHD arrived, the budget units were set to like £1 per unit and the budget was exceeded in a matter of days.
Your meters can be read every 30 minutes and I assume the tariff could be switched likewise. The budget is a feature of the IHD, not as I see it the electric or gas meter, to allow you to plan your energy usage (that currently does not make sense with single tariff price).
Before smart appliances are commonplace, the IHD budget display may imply it is a good time to turn on the immersion-heater, alternatively it is not a good time to do the tumble-drying. When my IHD arrived, the budget units were set to like £1 per unit and the budget was exceeded in a matter of days.
Your meters can be read every 30 minutes and I assume the tariff could be switched likewise. The budget is a feature of the IHD, not as I see it the electric or gas meter, to allow you to plan your energy usage (that currently does not make sense with single tariff price).
Re: IHD not displaying any electricity readings
My in-house-display (IHD) seems to be working on both fuels again
When entering my meter readings online, the suggested readings were almost correct.
Looked at energy usage page, and both electricity and gas were displayable in half-hour units.
Plugged in IHD and power on, initally showing only gas with no electric account details, then the details appeared and the "Now" button works again.
Re: IHD not displaying any electricity readings
I got a call from Scottish power about something else but asked about the problem with the ihd only displaying gas and not electricity and I was told that if you are using the Scottish power app you have to sign out and in of it a few times and that is to reset the system and the same to all of your systems ie your ihd and smart meters and the app and online account and that is how you get to reset your ihd and I done that to mine and it is displaying the electricity sign and how much I have on it and it's the same for the meter so you now know
Re: IHD not displaying any electricity readings
Did work for me unfortunately
Re: IHD not displaying any electricity readings
Sucess!. After a year of trying to get my IHD working to show electric not just gas and replies from Scottish Power and Lowri Beck (who installed it) saying they can't help me and trying all the work arounds on this forum I have now purchased a new "Ivie Bud" https://ivie.co.uk/ which has solved the problem (once I put in the right MAC number and registered using the Microsoft edge browser cause it didnt work with Chrome). Cost me £50 though. I just hope a future software upgrade doesn't render it useless again.
Scottish Power. You could be a lot more helpfull on this!
Re: IHD not displaying any electricity readings
@Seawalker Congratulations, the IHDs often lose contact because there are so many versions in circulation and so many firmware updates from suppliers. Your new commercial app might give you extra functions like downloading meter history into spreadsheet format.
