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Meter reading query

posted by sianp | 3 months ago
I have had a smart metre installed and keep getting emails about a metre readings. I thought this was the purpose of the smart metres so don’t need to put it in. Please can you advise. Thank you.

posted by Davc | 3 months ago
Re: Meter reading query
Yes you do need to put it in for the first reading. Should be alright after.

posted by Randy | A month ago
Re: Meter reading query

Smart metre was installed in Dec.  The electricity metre started with the reading of 3207 already there. Now I am being charged from zero to current. My bill is £800 pounds. What a lousy way of playing out clients. Please correct this immediately.

posted by Davc | A month ago
Re: Meter reading query

@Randy Please tell SP about your meter reading problem on 0800 027 0072.