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posted by lgh | A year ago
Re: Old Smart meter
I had a Smart Meter I stalked 18 months ago that doesn’t work so I am still waiting for its completion so when can I expect this job to be completed ?

posted by Zeke | 10 months ago
Re: Old Smart meter
I've got the same problem. My tariff expires soon. Guess what I'm gonna do. Only good customer service keeps customers!

posted by WarmShep | 3 months ago
Re: Old Smart meter
British Gas installed an electric and gas smart meters about 5 years ago. Since then I have switched companies and recently again, to Scottish Power. Why am I STILL being required to submit meter readings for both gas and electric? When might I expect Scottish Power to install updated meters?

posted by DavC1 | 3 months ago
Re: Old Smart meter

@WarmShep   Your smart meters from 5 years ago are probably the first version (smet1) which cannot accept a change of supplier.  The answer is to transfer to a reliable supplier like BG and ask them to upgrade you to Smet2, then you will be set for the future.  I would not trust SP's contractors on any smart installation.