I had a smart meter installed on the 15th April 19, only to be informed that the area I live in has no signal, so the meter is actually useless. No problem I thought, I’ll just continue leaving meter readings online...13 weeks later SP have still not updated their system with the new smart meter details!? After literally hundreds of calls and promised calls backs, complaints raised then closed by SP I am still no further on...have finally raised this with the Ombudsman, so let’s see if they can help...I won’t even start with the fact I’m still waiting on my Extra Energy credit!? If it was possible to rate SP with a minus 10 score, I would!!