So after months (over a year) of being hounded to have a smart meter I said 'Yes'.
The engineers came round and installed it. But could not 'commission' it because their network was down (their words). It doesn't connect to Scottish Power - BUT it also doesn't connect to the handset! So getting readings is back to going to the meters themselves.
And the poor service? After hounding me for months, it has now been over 8 weeks since the installation and no-one has been to commission the meter. Apparently I am on a waiting list - but no commitment as to when they will come.
It is obviously this is just a numbers game. Get the meters installed (and tick a box) rather than actually get them to work.
I was wondering if anyone else is in the same boat?
Yup, I am the exact same. Had my gas smart meter installed about a year ago but never commissioned. Actually forgot all about it until I got a bill 3 times higher than normal.
Been on to them about commissioning it, but as you said, just told I was on a list and there was a big backlog.
I too had a smart meter installed in Nov but not commissioned, even after phome calls to scot power who seem ablivious to the fact I am still no further forward the trouble is I can not get a gas reading so seem to be stuck in limbo wht are they playing at
Depends on your type of smart gas meter, you have to press different buttons to show a reading. You can Google for instructions if you put in the make and model of the meter.