can anyone tell me how to take a gas reading from a new smart meter that has not been commissioned because of the incompetence of either the installers Amey or Scottish Power. I was told all I had to do was press a button but I do this all I get is a row of 00000000000 so does that mean I owe 0, and yes I do have the electric meter too but I can read this one help
Smart (?) meter installed March 2016, gas meter has never worked. Got ombudsman involved and got
a £50 good faith refund. Tried to put a manual gas reading in today (20/03/2019) and it wont allow me.
I am £400 in credit, putting gas manual reading worked until today.