I'd arranged a Smart Meter installation. Took time off work to be there for the installer. On arrival he checked the gas meter first and said 'that's not what I was expecting'. he then asked if we had an immersion heater. I replied that it hadn't been used in at least the last 20 years and wasn't going to be used in the future. He looked at it, took a picture and then went outside again to be out of earshot whilst he called SP. He returned and said we couldn't have a smart meter installed because of the immersion heater. I repeated that we had no intention of using it, but he replied that we could sell the house and the new owner might use it. We would have to wait until there were enough people on the list for SP to order different meters that could be used with immersion heaters because the meters were more expensive.
Here I was thinking that I was paying for everyone to have one installed by paying extra on my bills!! I'm awaiting a response having escalated my complaint to director level regarding my loss of earnings.
It would be easy for SP to ask the question when arranging the install. DO YOU HAVE AN IMMERSION HEATER? IF YES, THEN WE CAN'T INSTALL A METER.
@Claysales Amazing tale that immersion heaters are not compatible with a smart meter. Why? I cannot imagine, yes immersion heaters take a large current but so do many appliances like ovens showers and tumble driers. Did the installer give any explanation? It cannot be right what he told you.
@Claysales Nobody has ever reported such a thing, it is not correct that SP meters are incapable of handling high currents. I don't know the limit but they of course can handle any currents found in a typical household, even when all the high use appliances are on simultaneously, it would be dangerous if this were not the case.
True there are strict regulations on wiring high demand units like showers and heaters, but the smart meter does not know or care which circuit downstream is causing the demand, it simply has to be able to cope with the total amps no matter where they arise. I think @Claysales was wrongly advised and the installer should have put in the smart meter, (unless like our other correspondent it is a three phase supply, in which case there would be a problem)
So last week I had a sort of explaination from SP regarding the smart meter and immersion heater. It has nothing to do with the gas meter and they couldn't explain why the installer had made the comment that he did. It's all about the immersion heater and our duel rate meter. Although we have no intension of using the immersion heater, there's a possibility, apparently, that it's wired directly into the night rate part of the meter. (my electrician friend says this is absolute rubbish). We have to wait for a different type of smart meter to become available SP say.
The upshot of all this is I've received compensatioin from SP for the lost time I had to take off work. I'm not pushing them for a smart meter. Tghey can get in touch with me if it ever happens.