I had the smart meters fitted by Lowri beck a long time ago and have two concerns. One being that I am in credit by a large amount as Scottish Energy have not taken and payments for months and Two, the in-house display unit does not work and is a known problem. Scottish Energy told be to call Lowri Beck who said the replacment displays are not available yet and to wait.
Now wondering why I left SSE.
I wonder if SP staff monitor or respond to Posts on this 'Community'?
I was recently contacted (for a second time) by Lowri Beck about SM installation...
I called them back and explained that SP/LB attempted to install a SM over 12 months ago, but because I live in a flat the 2 meters can't communicate by wifi - 1 meter is inside the flat and 1 is outside, downstairs. Unless the technology has improved, they are wasting their time visiting...
Today I received an email from SP, saying I have REFUSED to have a SM installed! The email has no 'Reply' option...
I am pretty angry...!
What a waste of time. meter fitted in 6 Nov..today 11 March fitter tried to calibrate.no good,said I need the new mark 2 as no comms from 1.been informed not available till Summer.what a farce.
dear sir we had a smart meter fitted last week ,the fitter could not finish the job he said we need a new gas meter and scottishpower will be in touch with us when a new meter could be fitted we have not herd anything as yet please could you help Thank You.
I had my smart meter fitted in Nov.6.It still does not work.a fitter came to set it up but failed.He said it is a type 1 and it should be changed to the newer type 2.Asked SP to sort it but was told no chance as they are not doing my area.It seems nobody (could use stronger words)ruddy cares .still being asked for meter reading.