I recently switched energy suppliers to Scottish Power. I already have a smart meter installed. How can I see the readings that are taken by Scottish Power on my online account? With my previous supplier The daily readings were available to see online and download as csv.
@MarDan Sadly the answer is that is not possible with the SP system. The app tries to do something like that but recently has failed and become corrupt.
Please do let us all know which supplier gives daily updates and csv downloads, we would all like to know.
@MarDan Thanks for that information, we often get asked if it is possible to get a csv of meter readings. It is not possible directly from the smart meters in the house, but energy companies can choose to offer it back to customers and this is the first confirmed example of a UK company giving such a service. SP have not announced any plans and obviously have enough trouble running a conventional service for their 5m customers.
@Francis Maybe the previous owner lost it. SP can send a new Display but it has to be paired to the meter by an installer. Ask customer services if you really have a smart meter before you ask for a display. 0800 027 0072