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Smart meter

posted by Chrissyw | 3 years ago
I have an existing Smart Meter from another energy provider. Will it be giving me correct meter readings and do I need to change it?
2 comments
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posted by  Eilidh | 3 years ago
Re: Smart meter

Hi @Chrissyw, Your meter will continue to give you the correct readings, it will however lose it's smart functionality at present until the smart meter data communications company is up and running.  This means you will be sent requests to update your meter readings manuallly via your online account/emailing us or contacting us by phone.  Could you confirm who your previous supplier was?

 

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posted by Chrissyw | 3 years ago
Re: Smart meter
Npower were my previous energy suppliers.