Just a general question.....I have currently had a smart meter installed and wondered if I wished to switch suppliers in the future, does anyone know if this is ok to do? Thanks in advance
Hi @Chrissyw, Yes you will be able to change suppliers as normal the smart meter will not effect this. Your smart meter will continue to give you the correct readings, it may lose it's smart functionality when you move to another supplier until the smart meter data communications company is up and running. This means you would be sent requests to update your meter readings manuallly as opposed to them being sent autonmatically.
Hello Chrissie, I see your problem, one thing you can try is to look at your home Display unit which should have the readings on it. Another thing is to ask a friendly neighbour to read the meters for you, it is not a good idea to rely on estimates.