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change supplier while having smart meter

posted by Sharon | A year ago

Just a general question.....I have currently had a smart meter installed and wondered if I wished to switch suppliers in the future, does anyone know if this is ok to do? Thanks in advance

1 comment

posted by  Eilidh | A year ago
Re: change supplier while having smart meter

Hi @Chrissyw, Yes you will be able to change suppliers as normal the smart meter will not effect this.  Your smart meter will continue to give you the correct readings, it may lose it's smart functionality when you move to another supplier until the smart meter data communications company is up and running.  This means you would be sent requests to update your meter readings manuallly as opposed to them being sent autonmatically.