Bills, payments & refunds
Get help with understanding your bills, payments and refunds
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Other suggested help topics
Here you will find articles and guides on some of our other most used services
Customers from Extra Energy: please visit here for the latest updates
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Complaints
Need help with an issue? See how we resolve complaints
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Moving home
Find advice on the process of moving your energy accounts when you move home
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Your meter readings
Get help with submitting your meter readings
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Smart meters
Find information on smart meters
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Online account
Having trouble registering or logging in?
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Closing account
Get support if you are thinking of leaving ScottishPower
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Extra Help
Our commitment to treat our customers fairly
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Pay as you go
Get support with your prepayment meters
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Our tariffs
Find our best deal for you
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Emergency
Don’t panic in an emergency. Find relevant contact details for your area.
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Energy services
Get help with your boiler.
Contact us
If you can’t find what you are looking for, you could try the options below
Need help with Moving Home
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Log in to your online account
Did you know your online account allows you to enter your meter readings, manage your direct debit, view your bills, energy usage and more?
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Email us
Can't find the answer to your question? Contact us below to get an answer to your query.
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Call us
If you’d rather speak to someone, you can call us on 0800 027 0072. Our contact centres are open Monday to Friday 8.30am until 7pm and 8.30am until 1pm on a Saturday.
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