Other suggested help topics

Here you will find articles and guides on some of our other most used services

• Bills, payments & refunds

  Get help with understanding your bills, payments and refunds

• Complaints

  Need help with an issue? See how we resolve complaints

• Moving home

  Find advice on the process of moving your energy accounts when you move home

• Your meter readings

  Get help with submitting your meter readings

• Smart meters

  Find information on smart meters

• Online account

  Having trouble registering or logging in?

• Closing account

  Get support if you are thinking of leaving ScottishPower

• Extra Help

  Our commitment to treat our customers fairly

• Pay as you go

  Get support with your prepayment meters

• Our tariffs

  Find our best deal for you

• Emergency

  Don’t panic in an emergency. Find relevant contact details for your area.

• Energy services

  Get help with your boiler.