Bills, payments & refunds
Get help with understanding your bills, payments and refunds
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Ask questions. Get answers.
Other suggested help topics
Here you will find articles and guides on some of our other most used services
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Complaints
Need help with an issue? See how we resolve complaints
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Moving home
Find advice on the process of moving your energy accounts when you move home
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Your meter readings
Get help with submitting your meter readings
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Smart meters
Find information on smart meters
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Online account
Having trouble registering or logging in?
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Closing account
Get support if you are thinking of leaving ScottishPower
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Extra Help
Our commitment to treat our customers fairly
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Pay as you go
Get support with your prepayment meters
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Our tariffs
Find our best deal for you
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Emergency
Don’t panic in an emergency. Find relevant contact details for your area.
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Energy services
Get help with your boiler.
Contact us
If you can’t find what you are looking for, you could try the options below
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Call us
If you still can't find what you are looking for you can call us on 0800 027 0072, between Monday to Friday 8am - 8pm and Saturday 8:30am to 4pm
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Chat to us online
Chat to us here, or via the ScottishPower app. We can answer your questions online, and you can chat to us at a time that suits you.
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Chat to us online
Chat to us directly via the ScottishPower app. We can answer your questions online, and you can chat to us at a time that suits you.
Simply search 'ScottishPower - your energy' via the Apple App Store or the Google Play Store
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Log in to your online account
Did you know your online account allows you to enter your meter readings, manage you direct debit, view your bills, energy usage and more?
Log in
