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Community Guidelines

posted by  Eilidh | A year ago

We want the community to be a light-hearted place where we can all ask, share and consume information about energy whilst having some fun along the way.  Which is why we would ask you to bear in mind a few guidelines for what the community is all about and how to get the most out of it:

  1. Help your fellow community members where you can.
  2. You are live on the internet so please don’t swear.
  3. No junk mail or spam please, nobody likes junk mail.
  4. Keep it on topic, you can always start a new topic.
  5. The community is a friendly place, so please be nice to each other.
  6. We won’t ask you for personal information on the community, so please be careful and don’t post anything sensitive.
  7. We’d ask you don’t openly discuss the moderation process. If you have any questions regarding moderation, then please contact the Moderators or Community Managers.
  8. If you see something that doesn't look quite right or is offensive please let us know so we can have a look.
  9. All the usual legal terms that apply on the internet apply here too, you can see the full terms and conditions here https://www.scottishpower.co.uk/legal/
  10. Where the community can’t help with something, our lovely customer services team are here to help. Just get in touch with us at https://www.scottishpower.co.uk/customer-services/contact-us/
  11. And finally, have fun!!!

Gordon & Eilidh

Community Managers