It’s important to ensure we have up to date meter readings which help make sure your bills are as accurate as possible. You can help by providing us with regular meter readings - it’s easy to do - just see below.
How to enter your meter readings:
Get the YourEnergy App
Our YourEnergy App makes it easy to give us your readings. It’s simple to use, and because you can use the YourEnergy App on your mobile device when taking the meter reading, it’s convenient too.
There’s no need to provide regular meter readings if you have prepayment meter. Your meter readings are sent automatically to us from your payment key/card each time you top up. However, if you would like to provide a reading simply